ClinicConnect replies to patients on WhatsApp, your website and the phone, checks your doctors' real schedule, and books the appointment — while your team gets on with treating people.
Built in Guwahati, for clinics across the Northeast. No new software for your staff to learn.
Most enquiries don't arrive at a convenient moment. They arrive while the desk is busy, after closing, or when the phone is already ringing.
Walk-ins, billing and the phone all compete for one person's attention. WhatsApp messages wait their turn.
Evenings, Sundays and holidays are when people finally get round to booking a check-up.
A patient who asked about braces last month is never reminded, and quietly goes elsewhere.
No app for the patient to download. It happens in the chat they already use.
On WhatsApp, your website chat, or by calling the clinic.
Answers the usual questions — timings, address, services — in the patient's own language.
Reads your doctors' hours, days off and existing bookings, then offers times that are genuinely free.
Confirms on WhatsApp, reminds the patient before the visit, and asks for a Google review after.
A chatbot that can't see your schedule just creates a second job for your receptionist.
Answers questions, offers real slots, books, reschedules and cancels — around the clock.
The same assistant on your website, so visitors can book without picking up the phone.
Answers calls your team can't reach, checks the schedule while talking, and books the appointment.
Bookings from every channel, plus walk-ins your staff add in seconds, all in one place.
Appointment reminders that cut no-shows, and gentle nudges to patients due for a recall.
Unlimited review requests after visits, and AI-drafted replies for you to approve.
Clinic posts, images, carousels and Reel scripts — ready to publish, on Growth and Complete.
Appointments, patients, doctor schedules, messages and usage — on your phone or laptop.
A missed call gets an automatic WhatsApp, so the enquiry isn't lost. Growth and Complete.
Nothing happens in a black box. Open the dashboard on your phone and see every appointment, conversation and doctor's schedule — and change them yourself.
Patients are asking about their health. The assistant is built to be careful, and to pass anything serious to a human.
Prices, doctors and services come from what your clinic has set. If it isn't there, it says the team will confirm.
It books appointments. It doesn't diagnose, and it doesn't suggest treatment or medicines.
Signs of an emergency are flagged to your team straight away, with the patient told to seek immediate care.
Start where you are today and move up whenever it makes sense.
The patient engagement basics, done properly.
Adds phone calls and your social content.
For busy, multi-doctor clinics.
One-time setup ₹7,500 — waived when you start on a 3-month plan. Extra voice minutes ₹10/minute. Pay monthly, quarterly, half-yearly or yearly. Prices exclude GST.
We're onboarding a small group of clinics personally, setting the system up around how each one actually works — and shaping the product around what they need.
Your team keeps working exactly as they do now. Nothing to install.
We show it working with your clinic's doctors and services, and answer your questions.
You send us your timings, doctors and services. We configure everything and connect WhatsApp.
We test it together, show your staff the dashboard, and stay close for the first weeks.
No, and it isn't meant to. It handles the repetitive part — timings, availability, booking, reminders, review requests — so your receptionist can look after the people in front of them. Your team sees every conversation and can step in at any time.
You set each doctor's days, hours and appointment length once, then mark leave or extra hours whenever they come up. Before offering any time, the system checks that schedule along with existing bookings, so it never offers a slot that's already taken.
English and Hindi for chat, with Assamese supported on voice calls. Patients write how they normally write, and it replies in the same language.
For WhatsApp we use a number you give us for the clinic. For the voice receptionist, clinics usually keep their existing number and forward unanswered calls, so staff pick up as usual and the AI catches only what they miss.
It won't answer it. Clinical questions are passed to your team, and anything that looks urgent is flagged immediately with the patient told to seek care right away.
Yes — on WhatsApp, in the same chat. The appointment updates in your dashboard, and your staff can cancel or move bookings from there too.
No lock-in. Pay monthly if you prefer; a 3-month start simply waives the setup fee. You can change plan or stop whenever you need.
The clinic side is quick — usually a day once we have your doctors, timings and services. The longest part is WhatsApp Business approval, which is out of our hands but typically takes a few days.
Give us 15 minutes. We'll set it up with your doctors and services, and you can message it yourself like a patient would.